Managing the Paradigm Shift
Traditionally, over the course from the early introduction of the computer to the enterprise and through the millennium leap and further towards the 2020 mark, businesses have either designed or reached a mode of operations that expects people to follow processes while being supported by application systems.
The Digital Operations era brings the shift towards designed business operations which harness technology and application systems to perform and follow processes, while people take the process-leading role of making sure everything works appropriately.
Prime's DigOps Capability Development brings the future in-house. There isn't one size to fit all when it comes to designing, enabling, and operating an environment specific organisational unit. Especially a unit that challenges the traditional business-IT paradigm and brings together the capabilities of business operations with technology development.
Automation-oriented processes are delivered through Prime's Process Services. Process-based automation solutions are delivered through Prime's Process Solutions.